Customer Support

At Pace Pro X, we are committed to providing exceptional support to ensure you have the best possible experience. Whether you have questions, need assistance, or want to request a specific track card to be handicapped, we're here to help.

Contact Us

If you need support or have inquiries, feel free to reach out to us:

Email: support@paceprox.com

We strive to respond to all inquiries within 24-48 hours.

Track Card Requests

We understand that sometimes you may want picks for a specific track or race card not currently covered by Pace Pro X. We welcome your requests and will do our best to accommodate them.

To request a specific track card:

Email your request to support@paceprox.com
Provide as much detail as possible, including the track name and race date.
Please submit your request at least 72 hours in advance to give us ample time to analyze and prepare picks for the requested card.

While we cannot guarantee every request will be fulfilled, we'll do our best to meet your needs based on availability and time constraints.

Common Support Topics

Here are some examples of the types of support we provide:

Assistance with account setup and subscriptions
Troubleshooting access issues
Clarifications on our picks and content
Requests for additional features or tracks

Feedback Welcome

We value your input and are always looking for ways to improve. If you have suggestions or ideas for how we can better serve you, please don't hesitate to share them with us at support@paceprox.com.

Thank you for choosing Pace Pro X. We're here to help make your horse racing experience both fun and rewarding!